International Delivery

  • All our international deliveries are handled by DHL Express.
  • All shipping terms and conditions are followed as per DHL rules and regulations.
  • Customers will be able to track their shipping using DHL Tracking and the tracking number provided in Mail. DHL Tracking Link
  • Depending on the shipping destination and weight, the rates will vary.
  • During purchase, customers will be able to see the rate of shipping cost.
  • RETURNS AND EXCHNAGES- Customers will have to pay for to send back their own product and will have to ship it back themselves. They will then have to pay again for delivery of the new product.
  • NO REFUND- Due Bangladesh Bank official restrictions we cannot refund payments at this moment.

Customs:
Shipments from our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country if applied. If any, these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, DEFCLO cannot declare purchased items as a gift or list an amount that lower than the actual product price.

 

Weight (kg) Zone 1,4  (BDT) Zone 2,3,5  (BDT)   Zone 6,7  (BDT)
0.5 1800 2000 2600
1 2200 2500 3400
1.5 2500 3000 4200
2 2900 3500 5000
2.5 3200 3900 5700
3 3500 4400 6500
3.5 3900 4800 7300
4 4100 5100 8100
4.5 4500 5600 8900
5 4800 6000 9600
5.5 5100 6300 10400
6 5400 6800 11200
6.5 5700 7200 11900
7 6000 7500 12700
7.5 6300 7900 13500
8 6700 8400 14200
8.5 7000 8700 15000
9 7300 9100 15800
9.5 7600 9600 16500
10 7900 10000 17300