Delivery & Returns

CANCELLATION

If you regret your purchase before the goods are shipped from our warehouse, it's best to give us a call or send us an email as soon as possible. Because service is really important to us, we send goods out within a few hours, so you need to be quick to cancel your order!

RETURNS & REFUNDS

When you shop with us, you will always have 24 hours to return goods. If we receive a return request after the 24 hours have expired, then we retain the right to refuse acceptance of returns. If you would like to return a product within the 24 hours, simply email info@defclo.com, with products and order number you wish to return with a reason and we will walk you through to the next step to sort out your return.

DELIVERY 

All deliveries in Bangladesh are handled by the best fulfilment services Bangladesh has to offer. We have partnered with the best to make sure you get your goods fast and stress free. Delivery details below:

Inside Dhaka:
Standard Delivery 1-3 days FREE
Next Day Delivery 24 hours (if ordered before 3:00pm) 100 Taka
Same Day Delivery 8 hours  (if ordered before 12:00pm) 200 Taka
Outside Dhaka:
Standard Delivery 3-7 days FREE

(Prices may differ during promotions)