Changes to Terms and Conditions!

  • Cancellation - Customers will have to pay Delivery Charge/Cancellation fee 60 Taka inside Dhaka and 100/120 Taka outside Dhaka if they do not want to receive the product, they have ordered from the delivery person.

  • Trial during Delivery is still free if a customer keeps a product. If a customer decides against taking any product, they will have to pay cancellation fee.

  • Return processing fee is 100 Taka for Inside Dhaka and Outside Dhaka. Return processing including refund can take up to 7 days.

  • We hold the right to not process or serve a customer if an individual misbehaves with our customer agent or has history of repeatedly not receiving orders or being rude to our customer service agent.

  • We do not dispatch orders on Fridays and cannot process next day delivery on Saturdays.

  • For Clearance Discounted products, only Exchange is allowed. Orders cannot be returned or refunded in this scenario.